"Staff all very helpful, very smooth sale"
"Excellent throughout, no complaints at all."
"Kept us notified when getting keys, but calls were always returned."
"Really great to deal with, help with everything we asked for and more."
"The service I got from the staff at Duckworths was excellent."
"Duckworths and Christine in particular in my opinion went the extra mile in all aspects of handling my sale & purchase. They were extremely professional and helpful in every way, helping us realise our dream. Christine in particular was outstanding."
"Thank you very much for the service you provided, we were very happy with it and acknowledge the fact you provided more viewings than our previous estate agent but foremost the level of professionalism was very high......Thank you again."
"Our experience with duckworths has been a positive one so far. You are professional and always get back to us quickly if we have called you. "
"The service from Duckworths was excellent always responding to any query promptly. Been a pleasure to deal with you during a very stressful time."
"Jonathan took personal control of our sale from day one. He was aware that our property had been on the market for the previous 18 months with two other local agents with no success. His fresh, proactive, enthusiastic approach resulted in us having a superb property description within a week with multiple viewings following shortly after; in fact, we had more viewings in the first 4 weeks with Duckworths than in the previous 18 months with two other agents! The quantity (and quality) of the interested purchasers that Jonathan presented to us was superb. Appointments were efficiently organised and accompanied with a follow up call with buyer feedback, always being made within 48h. The sale was quick & efficient with Jonathan being very hands on throughout both with me & the buyer; communication was superb from start to finish!"
"Excellent efficient service. Friendly, approachable and knowledgeable staff. A pleasure doing business with."
"When we first met Linda Slater we were extremely impressed with her level of product knowledge and professionalism. It was because of this we continued our contract to Duckworths when she moved there. Due to her level of expertise we sold our property for the full asking price and were given excellent help and support from her in every aspect. Any minor problems which arose were dealt with swiftly and professionally by her. We would have no hesitation in recommending her to anyone her levels of communication, care, and professionalism are second to none. The whole experience was made an absolute pleasure thanks to Linda."
"Duckworths Estate Agents were not my 1st choice, and that was my 1st mistake. After being on the Market for 12 weeks with NO interest, I decided to switch to Duckworths and never looked back. We had viewings straight away and very soon after sold the property. We had the pleasure of being under the control of Grace who looked after us at every step of the journey. Any telephone messages and emails were replied to the same day as a matter of urgency. Nothing was too much trouble and she made you feel very much at ease. This young lady is a true credit to this business. Thank you for all your time and effort"
"Once we decided to put our home on the market the first step was to arrange three valuations from local Estate Agents to give us an average market value. The second step was to research some Estate Agents to see who would best suit our needs when selling our home. We did this by looking at the data provided by a reputable home search engine, nothing the amount of properties, the amount of prices that had been reduced and the amount sold subject to contract. We knew Duckworths were the Agents we wished to use because on the data we collected at the time they had the least percentage of reduced prices (everyone wants to achieve the best price possible for their home!) and one of the best ‘sold subject to contract’ percentages. Added to this, the valuation itself was pleasantly positive with no mention of ‘decreasing house prices’ or ‘buyers markets’ and Duckworths fully recognized that their part of the contract would be to sell out home at market price putting all their effort into this by whatever means were available. This is why we chose Duckworths."
"My husband and I have recently purchased a house through Duckworth Estate Agency and would like to say what a fantastic service they provided. Joanne accompanied us and from the very first viewing we could tell she was very knowledgeable and professional, with a friendly personal touch. Communication throughout the whole process was great, Joanne made us feel at ease and that no query we had was too small. Joanne was incredibly supportive, offering us good practical advice, not only on our purchase but our difficult sale that was proceeding with another estate agency; during the whole process she went above and beyond what was expected. An excellent agency! We were very impressed by the whole team and are recommending them to everyone we know. We would definitely use Duckworth’s if we decide to move in the future. Joanne, we don't think you could improve on the service that you provide, you are a real credit to the company and we would like to say a big thank you for everything."
"Having lived in our house for thirty two years my husband and I decided to look for a bungalow to spend our retirement in. We chose Duckworths Estate Agents in Accrington to sell our property because they were local and well know. They talked us through the process step by step and answered all out question. The staff were very professional, friendly and courteous. We were contacted regularly with updates and never left felt wondering what was happening. We are now living happily in our bungalow but if we ever needed the services of an estate agents again we would definitely choose Duckworths."
"We would have no hesitation in recommending Duckworths Estate Agents to anyone looking to sell their property. The professional service provided was first rate and staff went out of their way to go the extra mile with help, advice and tips to make our house appeal to the market in challenging times. Communication was excellent with regular updates, feedback and a clear marketing plan was discussed. Overall, Duckworths is a family friendly estate agent who cares about its clients!"
"I would like to express my satisfaction with the service we received from Duckworths Estate Agents in regards to helping us find the perfect property. We would like to say a special thank you to Christine who showed us that nothing was too much trouble and always went the extra mile. We would recommend Duckworths to anyone thinking of moving house. Thank you."
"We would like you to know how impressed we are with your customer service as we believe that all feedback is important. We dealt with a member of your staff, Charlotte Taylor and have to say what an absolute asset she is to your company. We initially visited the office just to get an idea of what was available on the market and three weeks later we have purchased a house, it has been such a whirlwind it is hard to take in. On Charlotte’s we dealt with Acklam Bond Noor Solicitors and this had proven an excellent choice as both the companies obviously work well together. We certainly would not hesitate to recommend your company and should we ever be in the position to sell or purchase a property in the future, than Duckworths will be our first port of call."
"We bought and sold our house with Duckworths Estate Agents. The service we received has been second to none. The staff have always been fantastic at every stage, always polite and courteous answering all questions and always willing to help and answer the phone!"
"Pleasant experience, very good service. Everything has been done on time for us. We would recommend Duckworths to everybody we know. Thank you for getting us a free damp & timber report. Plus a good valuation on the electrical report."
"Thank you so much for all the help, advice and support you gave me with the sale of 25 Sharples Street, Acc. Brilliant service. So helpful, thank you."
"My brothers agree with me that we are satisfied with the service provided by Duckworths. Throughout the months, we have found them helpful and friendly."
"The staff are all very helpful and couldn't do enough for us. The service was impeccable and we won't hesitate to use Duckworths in the future."
"Very happy with Duckworths service. Got us some good viewings and an excellent sale at the end."
"Duckworths have been excellent from the beginning to the end. Consistent, regular updates where possible. Excellent customer service. Would definitely recommend Duckworths and would certainly use their service again."